Terms & Conditions

PRICING

TrishaKCreations reserves the right to change prices and to do so without notice. Prices are quoted exclusive of VAT. Prices charged will be those in place at time of confirmation of order. Special offers are subject to availability and may be withdrawn at any time.

DELIVERY

Delivery will be made from confirmation of order to all UK mainland addresses. Some remote addresses and Islands may require a few extra days. TrishaK. Creations can accept no responsibility for delays beyond their control.

FORCE MAJEURE

TrishaK. Creations is not liable in any way for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered that is caused by any event or circumstance beyond its control.

WASHING INSTRUCTIONS

All washing & care instructions of the garments supplied by TrishaK. Creations must be strictly complied with.

PAYMENT

Payment is to be made in full at the time of placing the order.

TITLE

The title of any goods purchased shall not pass to the customer until payment in full has been made to TrishaK. Creations.

CANCELLATION

Any cancellation of an order must be confirmed in writing to us. Any garments that have already been processed with a name print will be charged in full. Online orders made via our website, once placed and confirmed cannot be cancelled.

ARTWORK

It is the responsibility of the customer to approve the artwork before printing. We accept no responsibility for any accidental loss or damage to artwork supplied.

CHANGES TO ARTWORK

Any changes to artwork, which has already been processed, will incur further costs.

COPYRIGHT

TrishaK. Creations accepts no liability for infringements of copyright by the customer when artwork is supplied.

GARMENT SIZES AND COLOUR

Information regarding garment product sizes and colours shown on our website are as specified and provided by the garment manufacturer’s. In the event that there are some slight variations in the exact product dimensions, TrishaK. Creations will not be held responsible. In order to ensure you purchase the correct garment sizes and colours we recommend you check the manufacturer’s sizing and colour guides directly before ordering your printed items.

PRINT COLOUR

We will always endeavour to match the printing colours to the colours of your choice as close as possible. However we cannot guarantee an exact match and will not be held responsible if there are slight colour variations.

SHORTFALLS/QUALITY ISSUES

Any shortfalls or quality complaints must be notified in writing TrishaK. Creations within 48 hours of delivery.

RETURN POLICY

Items that are faulty or need to be exchanged must be returned to us within 7 days of receipt. Items for exchange must be in their original condition “as new” with their original packaging. We are unable to accept returns for garments which have been personalised with a design or logo unless the garment is faulty. In the event of returned items, the customer is liable for the cost of returning all goods.

LIABILITY

In any event the liability of TrishaK. Creations restricted to their price list for the goods involved.